Tiger Plumbing, Heating, Air Conditioning and Electrical Services
  • 18-Mar-2020 to 17-May-2020 (PST)
  • Customer Service
  • Collinsville, IL, USA
  • Competitive Wage
  • Full Time

Medical, dental, and vision insurance. Life insurance, retirement option and paid time off.


Tiger Plumbing, Heating, Air Conditioning & Electrical Services of Collinsville, IL is seeking to hire a full-time Outbound Calling Specialist / Customer Service Representative to schedule service and maintenance appointments over the phone for both new and existing clients. Would you enjoy answering phones and providing great customer service in a fast-paced office environment? If so, read on!

This position comes with a competitive wage and generous benefits for employees and their dependents. Our benefits include medical, dental, and vision insurance. We also offer life insurance, a retirement option, and excellent paid time off (PTO) which includes holidays, sick days, and vacation. Plus, we have weekly bonus opportunities! If this sounds like the right fit for you, apply today!

 

ABOUT TIGER PLUMBING, HEATING, AIR CONDITIONING, & ELECTRICAL SERVICES

Tiger Plumbing, Heating, Air Conditioning & Electrical Services takes pride in being the preferred local plumber, electrician, and HVAC contractor for homeowners in the St. Louis Metro East and central Illinois communities.

We pride ourselves on being named in the Top Places to Work in the STL area as well as Best Places to Work in IL for 4 years in a row! We know we wouldn't be where we are without our team. Which is why we offer competitive pay and fantastic benefits.

 

A DAY IN THE LIFE OF AN OUTBOUND CALLING SPECIALIST / CUSTOMER SERVICE REPRESENTATIVE

As an Outbound Calling Specialist / Customer Service Representative, you use your exceptional organizational and communication skills to ensure our success! You schedule service appointments through inbound and outbound phone calls. Contacting all new customer leads, you schedule appointments and introduce our club membership program. You also call current customers to schedule maintenance appointments. Keeping track of all the details, you update and maintain our service management system with complete notes and current statuses.

Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. You establish and build strong customer rapport which encourages repeat business. Always happy to help, you respond to customer requests, address concerns, and promote our brand. You ensure quick and accurate service so that our customers are never left waiting. You enjoy making connections with people and keeping our home services company running smoothly.

 

QUALIFICATIONS

  • Excellent communication skills over the phone
  • Proficient computer skills including Microsoft Office applications

Are you motived and driven to succeed? Do you have strong verbal and written communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Are you a problem solver? Can you work independently? Are you organized and able to multitask in a fast-paced office environment? If so, you may be perfect for this position!

 

WORK SCHEDULE

The typical schedule for this office position is Monday-Friday with about 32-40 hours per week. Each shift will end by 8 pm and the schedule may include one weekend day.

 

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Outbound Calling Specialist / Customer Service Representative position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

 

Location: 62234 

Tiger Plumbing, Heating, Air Conditioning and Electrical Services
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
.
Address Live Answering Logo Privacy Policy Schedule Service
Logo Careers Plumbing Heating Air Conditioning Electrical Specials About